Page 2 - The 7 Biggest Mistakes Trades and Builders Unwittingly Make

Trying to do too
1 much themselves

None of us are good ‘all-rounders’. Some of us sent out on time, outstanding payments are
find dealing with customers and staff very nat- not chased and cash flow is compromised.
ural, preferring to be out and about where as Another knock on effect of a business owner
others are more comfortable in the office, mak- trying to do everything is that customer ser-
ing sure that invoices are going out on time vice is then detrimentally affected. This means
and the administration side of the job is being that often customers are chasing for updates,
done correctly. as they haven’t been kept informed, and jobs
are delayed. This in turn of course can affect
The trick is to understand the role that you the likelihood of any future business as an un-
play best within your business, and by and happy customer is hardly likely to recommend
large stick to that, whilst surrounding yourself you.
with people who are playing to their strengths,
doing the things you hate. TOP TIP – stick to what you do best, and sur-
round your self with people who love doing the
Often when I first start working with a Trades things you hate! This doesn’t necessarily mean
business, I find the business owner trying to employing someone; many tasks can be out-
sit in too many seats, and invariably it is the sourced at a reasonable cost, without any long-
administration side of the business that is term commitment.
suffering. This means that invoices don’t get

EXERCISE

What do you most enjoy doing?

What do you least enjoy doing?

What would you outsource tomorrow if you could?

2 Alison Warner The 7 Biggest Mistakes Trades and Builders Unwittingly Make http://www.buildandgrow.org.uk/